What are your office hours?

Our office is open:

• Monday - Friday: 9am - 9pm

• Saturday - Sunday: 9am - 9pm (Tuesday hours listed as 9am-9pm)

• Walk-ins welcome during all operating hours

• No appointment necessary

Do you accept walk-ins?

Yes! We welcome walk-ins during all operating hours. No appointment is necessary, though you can also schedule an appointment if you prefer.

Where are you located?

4213 Dale Rd, Suite A-1, Modesto, CA 95356

What is your phone number?

(209) 436-4406

What is your email address?

info@valleyurgentcaremo.com

Do you accept insurance?

Yes, we accept most major insurance providers including:

• Medicare

• Health Plan of San Joaquin (HPSJ)

• Blue Cross Blue Shield

• Aetna

• United Healthcare

• Cigna

• Sutter Healthcare

• Kaiser Permanente

• And many others

Please contact our office at (209) 436-4406 for specific insurance verification.

Are you accepting new patients?

Yes, we are always accepting new patients! Walk-ins are welcome, or you can call to schedule an appointment.

What conditions do you treat?

We treat a wide range of non-life-threatening conditions including:

• Minor injuries (cuts, burns, sprains, simple fractures)

• Common illnesses (flu, cold, infections, fever)

• Minor trauma care

• Skin conditions and rashes

• Respiratory issues

• Urinary tract infections

• Minor allergic reactions

• And many other urgent medical needs

What services do you offer?

Our comprehensive services include:

• Diagnostic Services: Digital X-ray, laboratory testing, rapid testing (strep, flu, COVID-19)

• Preventive Care: Vaccinations, wellness screenings, health education

• Occupational Health: Pre-employment physicals, drug testing, workers' compensation

• Chronic Disease Management: Hypertension, diabetes care, medication management

• Specialized Services: Travel medicine, sports medicine, telemedicine consultations

Do you have X-ray and lab services on-site?

Yes! We have:

• Digital X-ray technology for immediate imaging results

• On-site laboratory testing for quick diagnosis

• Rapid testing for strep, flu, and COVID-19

• Advanced point-of-care testing including A1C and lipid profiles

What should I bring to my visit?

Please bring:

• Government-issued photo ID

• Insurance card

• List of current medications

• Any relevant medical records

• Payment method (if applicable)

When should I visit urgent care instead of the emergency room?

Visit urgent care for conditions that need prompt attention but are not life-threatening:

• Minor fractures and sprains

• Cuts that may need stitches

• Moderate fever and flu symptoms

• Ear and sinus infections

• Minor burns

• Rashes and skin irritations

• Urinary tract infections

When should I go to the emergency room instead?

Go to the emergency room for life-threatening conditions:

• Chest pain or heart attack symptoms

• Difficulty breathing or severe asthma

• Severe injuries or trauma

• Stroke symptoms

• Severe burns

• Poisoning

• Any condition where you fear for your life

Can you treat children?

Yes, we treat patients of all ages, including children and infants. Our medical professionals are experienced in pediatric care.

Do I need an appointment?

No appointment is necessary! We accept walk-ins during all operating hours. However, you can schedule an appointment if you prefer a specific time.

How long is the typical wait time?

Wait times vary depending on patient volume and the complexity of cases being treated. We strive to see patients as quickly as possible while ensuring quality care for everyone.

Can I check in online?

Yes, we offer online check-in to save you time. You can complete your paperwork from home and receive updates on wait times.

Do you offer telemedicine services?

Yes, we offer virtual consultations for follow-ups, minor concerns, and chronic disease management. Call us to see if your condition qualifies for a telemedicine visit.

Do you provide services for employers?

Yes! We offer comprehensive occupational health services including:

• Pre-employment physicals

• Drug testing for employers

• Workers' compensation evaluations

• Return-to-work assessments

• Corporate wellness programs

Do you handle workers' compensation cases?

Yes, we are experienced in managing workers' compensation cases and can provide the necessary documentation and treatment for work-related injuries.

Can you help manage my chronic conditions?

Yes, we offer ongoing management for various chronic conditions including:

• Hypertension (high blood pressure)

• Diabetes care and education

• Asthma and COPD management

• Medication management and monitoring

Do you provide preventive care?

Absolutely! We offer:

• Vaccinations and immunizations

• Wellness screenings

• Health education workshops

• Age-specific preventive care packages

• Executive health assessments

What if I don't have insurance?

We offer:

• Competitive cash prices for uninsured patients

• Flexible payment plans

• Financial assistance programs for qualifying patients

• Transparent pricing with no surprise bills

What payment methods do you accept?

We accept:

• Cash

• Credit and debit cards

• Most major insurance plans

• Health Savings Accounts (HSA)

• Flexible Spending Accounts (FSA)

• Care Credit

Do you provide cost estimates?

Yes, we provide clear, upfront pricing for our services. We'll discuss costs with you before treatment when possible to avoid any surprises.

Do you provide travel medicine services?

Yes! Our travel medicine services include:

• Pre-travel consultations

• Travel vaccinations

• Health recommendations for specific destinations

• Post-travel illness assessment

Do you treat sports injuries?

Yes, we offer sports medicine services including:

• Athletic injury assessment and treatment

• Sports physicals for school and recreational activities

• Return-to-play evaluations

What if I need urgent care after hours?

For life-threatening emergencies, always call 911 or go to the nearest emergency room. For urgent medical questions outside our hours, you can call our main number at (209) 436-4406.

How do I get directions to your clinic?

We are located at 4213 Dale Rd, Suite A-1, Modesto, CA 95356. You can find detailed directions and parking information on our Contact page, or click "Get Directions" on our website.